Privacy Policy

Hazy BD's Privacy Policy — Your Data, Your Rights

hazy bd treats your personal information with the utmost care. What data is collected, why it's needed, and how it's kept secure — it's all explained clearly right here.

Last updated: 1 January 2026
~7 min read
Written in Bengali
🔒

Our Commitments at a Glance

Your data is never sold to third parties
SSL 256-bit encryption active
You may request deletion of your data at any time
KYC data stored on secure servers
Cookie Controls Are in Your Hands
Advance notice is given before any policy changes

Why is your data safe with hazy bd?

Protection at every layer — from technology to policy

End-to-end encryption

All your data is protected with SSL/TLS 256-bit encryption — both in transit and at rest.

No data selling

Hazy bd never sells your personal information to advertisers or any other third parties.

Your Control

You may request to view, update, or delete your personal data at any time.

Secure Data Centres

All data is stored on internationally certified secure servers, with regular backups and audits.

Minimal data collection

We collect only the information we need to provide our services — nothing more.

Advance notice of changes

You will be notified at least 7 days before any significant changes to the Privacy Policy.

1. Introduction & Scope

This Privacy Policy hazy bd (https://hazybd.net) applies to all users of the platform. It explains what types of information we collect, why we collect it, how it is used, and what rights you have.

By accessing or registering on this website, you are considered to have read and accepted this Privacy Policy.

hazy bd We believe your data is your asset. We are only its responsible custodians — not its owners. Our policy is therefore to collect as little information as possible and to keep what we do collect under the highest level of protection. As online gaming continues to grow in Bangladesh, safeguarding user data has become a top priority for us.

This policy covers our Terms & Conditions Complementary and should be read together.

2. What Information We Collect

hazy bd Collects three types of information:

2.1 Information You Provide Directly

Data Type When collected Required?
Full Name At the time of registration Yes
Mobile Number During registration & verification Yes
Date of Birth For age verification Yes
Email address At the time of registration Optional
National ID Card (NID) During KYC verification Subject to conditions
Payment Information At the time of transaction Yes

2.2 Automatically Collected Data

You hazy bd Some technical information is collected automatically while you use the platform:

  • IP address (for approximate location detection)
  • Device type, operating system, and browser information
  • Time spent on the platform and pages visited
  • Session logs and activity records

2.3 Data Received from Third Parties

Limited transaction data may be received from bKash, Nagad, or Rocket for payment verification. This information is used solely for security and fraud prevention purposes.

3. How Your Information Is Used

hazy bd Uses the data collected for the following purposes:

Account management

For registration, login, age verification, and identity confirmation.

Transaction Processing

To process deposits, withdrawals, and payments smoothly.

Fraud Prevention

To detect unusual activity and keep your account secure.

Customer Support

To resolve issues and provide effective support.

Service Improvement

To analyse user experience and improve the platform.

Notifications & Promotions

To deliver relevant offers and updates directly to you.

You can opt out of promotional messages at any time through your account settings.

4. Data Sharing Policy

hazy bd Does not sell your personal data and generally does not share it with third parties. Limited sharing may occur in the following circumstances:

  • Payment Providers: bKash, Nagad, or Rocket — minimum information required for transaction verification
  • Legal authorities: Upon a valid court order or lawful request from a law enforcement authority
  • Technology Partners: To ensure site performance (they are also bound by our policy)
  • Business Transfer: Prior notice will be given in the event of a company merger or acquisition

All partners who receive data are contractually bound to uphold hazy bd's privacy standards.

6. Data Retention Period

hazy bd Data is retained only for as long as necessary. It is kept for the duration your account remains active.

  • Account Information: 5 years after account closure (as required by law)
  • Transaction Records: Minimum 7 years (as required by financial regulatory rules)
  • KYC documents: Up to 5 years after verification
  • Log files: 90 days, then automatically deleted

Once the legal retention period expires, data is securely deleted — it is not kept in any archive.

7. Security Measures

To protect your data hazy bd Has implemented multiple layers of technical and organisational safeguards:

  • SSL/TLS Encryption: All data transmissions are encrypted
  • Firewall & Intrusion Detection: Server-level protection
  • Two-Factor Authentication (2FA): OTP verification at login
  • Regular security audits: Reviewed by third-party experts
  • Restricted Staff Access: Only authorised staff can access specific data

If you suspect a security breach, contact our support team immediately — we will act without delay.

8. Your Rights

hazy bdEvery user registered with us has the following rights:

Right to Access Your Data

You can find out what information we hold about you at any time.

Right to rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of any data held beyond legal obligations.

Right to Restrict Processing

You may request that the use of your data be restricted for specific purposes.

Right to object

You may object to marketing messages or specific processing activities.

Right to Data Portability

You may request a download of your personal data.

To exercise any of these rights, email us at support@hazybd.net or reach out via live chat. We typically respond within 30 days.

9. Information on Minors

hazy bd We do not knowingly collect information from anyone under the age of 18. Age is verified at the time of registration.

If a minor creates an account using false information, that account will be closed and all associated data deleted upon a guardian's request.

10. Policy Updates & Contact

hazy bd We reserve the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via mobile number or email at least 7 days before the changes take effect.

The date of the latest update is shown at the top of this page. We encourage you to check back regularly.

For any questions about this Privacy Policy, please contact us:

  • Email: support@hazybd.net
  • Live Chat: Available 24/7 from any page on the site

Why hazy bd created this policy — a note from us

Privacy in Bangladesh's online space is often not communicated clearly — it tends to be buried in complex legal language, lengthy documents that most people never actually read. hazy bd Wanted to do things a little differently. That's why this policy is written in plain, straightforward language.

When you hazy bdwhen you register, the mobile number you provide is used for three purposes only — sending login OTPs, delivering security notifications, and enabling contact with our support team when needed. It is never sold or shared with any advertising company.

Many users ask how safe it is to submit a photo of their NID card for KYC. The answer is straightforward: hazy bd's KYC data is stored with AES-256 encryption and can only be accessed by security-cleared personnel. Your photo is used for one purpose only — to confirm that you are the true owner of the account.

Technical log data — such as IP addresses and browser information — is used solely for fraud detection. If there is ever any sign of unauthorised access to your account, these logs allow us to send you an alert promptly.

In closing, hazy bd's core principle: you have the greatest right over your own data. If you ever want to delete, correct, or simply view the information we hold about you — that option is always available. Just reach out to support.

General FAQs

Account & Promotions FAQ

To update your personal account information on hazy bd, start by logging in. Then click the profile icon in the top-right corner and open "Account Settings". From there, you can directly update your name and email address. To change your mobile number, however, you'll need to contact Live Chat or email support for security reasons — the change is processed after OTP verification on both your old and new numbers. This typically takes 1–2 hours to complete. Please note that the name provided at registration must match your KYC details, so a name change may require additional verification.

All active promotions on hazy bd Latest Promotions page — that's the most reliable place to check. New or updated offers are typically added at least once a week, and more frequently during special seasons or cricket tournaments. When logged in, personalized offers are also visible on your account dashboard. Enabling SMS or browser notifications in your account settings means you'll be alerted the moment a new offer goes live — no need to keep checking the site.

Keep your data safe and enjoy hazy bd

Transparent policies, a secure platform — the choice of 85,000+ players in Bangladesh.

Your data is never sold SSL Encrypted You can request data deletion 24/7 Bangla support
বাংলা